Information About Us

www.greensatgretna.co.uk is a site operated by Gretna Green Ltd. We are registered in Scotland under company number SC052082 and with our registered office and main trading address at:

Gretna Green Ltd.
Headless Cross
Gretna Green
Gretna
Dumfriesshire
DG16 5EA

Our VAT number is 264 6189 36. Our Data Protection Registration No. is PZ309048XD.

Gretna Green since 1754, is the registered trademark of Gretna Green Ltd.

Please find below a copy of our Terms & Conditions.

Terms & Conditions

These booking terms apply to Greens at Gretna, our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the booking or to whom we supply services in respect of the booking (‘You/Your’). These booking terms are governed by Scottish Law and apply to all bookings except where we agree in writing other terms. By making a booking you are deemed to accept these booking terms. Please note bookings made on different websites may be booked with different conditions.

Bookings

Bookings are made and a contract between you and us comes into effect when we accept a reservation from you. We will accept a reservation when we have confirmed your reservation. You must be able to enter into a legally binding contract and be over 18yrs to make a booking. Bookings must be paid for using an acceptable and valid credit or debit card. Please contact us for alternative means of payment.

Credit Cards

All credit card transaction must be made by the cardholder or with the cardholders permission (in the latter case an email, fax or letter from the card holder authorising the transaction is required)

Cancellations

Cancellations must be made 24 hours prior to your arrival.  To make a cancellation you must call us on +44 (0)1461 336007 and give your name and check-in date and have details of your credit or debit card available.  All deposits are non refundable.

Amendments

To amend or cancel Your booking, call us directly on + 44 (0)1461 336007.

Children

We welcome children of all ages.

Terms & Conditions – Damage & Liabilities

Non-Smoking Premises

Greens at Gretna is a non-smoking building. It is against the law to smoke in the premises and offenders could be reported to the relevant authority.

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents.

Liability

Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss caused to us or our our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss.

The management reserves the right to change these terms or rates at short notice.

Terms & Conditions – Contact Details

Telephone: 01461 336007

Email: greens@gretnagreen.com

Gretna Green Ltd. carries on business under the following trading names at the following addresses: 

  • Smiths at Gretna Green, Gretna Green, Scotland, DG16 5EA
  • Gretna Hall, Gretna Green, Scotland, DG16 5DY
  • Greens at Gretna, Glasgow Road, Scotland DG16 5DY
  • Gretna Green since 1754, our retail outlet, Headless Cross, Gretna Green DG16 5EA.

The VAT registration number of Gretna Green Ltd. is: 264 6189 36.